Industry
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Communication & IT automation on WhatsApp & Instagram
Official WhatsApp Business API + Instagram messaging — designed for communication & it teams that need speed, compliance and a shared inbox.
WhatsApp & Instagram use cases
Support ticket updates on WhatsApp
Outage / maintenance notices
Demo scheduling from Instagram
Onboarding checklist bots
Partner lead routing
Automation flow
Customer reaches you (WhatsApp / Instagram)
Communication & IT workflow triggers in HelloBotz
Bot qualifies or shares updates
Human agent in shared inbox when needed
CRM stage + analytics updated
Channels that matter for Communication & IT
WhatsApp for high-intent conversations. Instagram for discovery and DMs. One HelloBotz inbox for both.
