Government & NGO automation on WhatsApp & Instagram

Official WhatsApp Business API + Instagram messaging — designed for government & ngo teams that need speed, compliance and a shared inbox.

WhatsApp & Instagram use cases

Citizen service appointment slots

Scheme awareness (opt-in) messages

Complaint status updates

Volunteer coordination chats

Multilingual template support

Customer reaches you (WhatsApp / Instagram)

Government & NGO workflow triggers in HelloBotz

Bot qualifies or shares updates

Human agent in shared inbox when needed

CRM stage + analytics updated

WhatsApp for high-intent conversations. Instagram for discovery and DMs. One HelloBotz inbox for both.