Industry
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Retail automation on WhatsApp & Instagram
Official WhatsApp Business API + Instagram messaging — designed for retail teams that need speed, compliance and a shared inbox.
WhatsApp & Instagram use cases
Store appointment booking
Omnichannel offers (WhatsApp + IG)
Loyalty balance and renewals
Click-and-collect updates
Local store team inbox
Automation flow
Customer reaches you (WhatsApp / Instagram)
Retail workflow triggers in HelloBotz
Bot qualifies or shares updates
Human agent in shared inbox when needed
CRM stage + analytics updated
Channels that matter for Retail
WhatsApp for high-intent conversations. Instagram for discovery and DMs. One HelloBotz inbox for both.
