Telegram
Telegram bots and live support
Run Telegram bots for FAQs and notifications, and let agents handle complex chats in the same shared inbox.
Capabilities
How HelloBotz helps
Bot Commands
Menus, FAQs and structured replies.
Live Agents
Handoff when the bot is not enough.
Notifications
Alerts and updates to Telegram users.
Shared Timeline
Telegram next to WhatsApp history.
Groups & Channels
Where your use case allows.
Analytics
Usage and response metrics.
Benefits
Why teams switch
- Serve Telegram-first audiences
- Same ops stack as WhatsApp
- Bot + human hybrid support
- Useful for communities and product updates
- Centralized reporting
FAQ
Common questions
Yes. Telegram conversations can appear alongside WhatsApp and other channels.
Yes. Many teams run pure bot experiences; agents are optional when you need them.
Start on WhatsApp & every channel
Official API, shared inbox, automation and analytics.
