Integration
Shopify + WhatsApp Automation
Turn Shopify events into WhatsApp conversations — confirmations, shipping updates, cart recovery and support in one shared inbox.
How HelloBotz works with Shopify
Webhooks from Shopify trigger HelloBotz automations. Customers get timely WhatsApp messages; replies return to your team inbox and CRM.
New order
Confirm purchase and set expectations.
Abandoned cart
Recover checkouts with timed sequences.
Shipping
Share tracking updates via templates.
Support
Order-aware chats for agents.
Simulation
Automation workflow
Frontend demo — not connected to a live store or API.
Customer places Shopify order
Shopify webhook → HelloBotz
Automation selects template
WhatsApp message delivered
Customer replies
Agent inbox + CRM update
Features
Order events
Listen to create/paid/fulfilled events.
Cart recovery
Timed WhatsApp follow-ups.
Template sends
Compliant utility messages.
Inbox routing
Assign by store or region.
CRM tags
Sync buyer stages.
Catalog intent
Route product questions.
Business benefits
- ✓Faster updates — Buyers hear status without email lag.
- ✓Recover revenue — Cart sequences on WhatsApp.
- ✓Less ticket noise — Order context in every chat.
Visuals
FAQ
Questions
You can complement or replace email flows with WhatsApp where policy allows.
Yes — HelloBotz uses Official WhatsApp Business API.
Connect Shopify to HelloBotz
Official WhatsApp Business API + automation for your stack.
